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Compliance and Business Ethics

Dear partners,

MTS is a company for which business ethics, openness and honesty have always been the fundamental concepts. These are the core values that help create a successful business with a solid reputation.

Full text of the statement

Andreichenko Vladislav, Director General of Mobile TeleSystems, JLLC

An effective compliance system, which is an integral part of the MTS corporate culture, allows maintaining the goodwill of the company. Each of us is aware of our responsibility for the brand reputation. The MTS Code of Business Conduct and Ethics is a fundamental document, which sets forth the principles of internal corporate behavior, the rules for the interaction of employees with customers, business partners, government agencies and other external audiences.

The company has established a hotline for you to report the violations of the MTS Code of Business Conduct and Ethics. On the official website you can familiarize yourself with the main legal norms and rules regulating the matters in the field of anti-corruption law of the Republic of Belarus.

We are proud of our reputation and as we are one of the market leaders in our field, it is crucial for us to adhere to the rules of conducting a transparent business in accordance with the highest norms and standards of business conduct.

Yours faithfully,
Andreichenko Vladislav
Director General of Mobile TeleSystems, JLLC

Code of Business Conduct and Ethics

This is a fundamental document, which sets out the norms and standards of internal corporate behavior, the rules for the interaction of MTS employees with customers, business partners, government agencies and external audiences. The Code is binding on all MTS employees regardless of their position.

Anti-Corruption Enforcement Commission

Pursuant to Order of the Director General No. 705 dated 30/05/2019. Anti-Corruption Enforcement Commission is established in Mobile TeleSystems, JLLC. The Chairperson of the Commission is Andreichenko Vladislav, Director General.

The Commission works in accordance with the annual action plans approved at its meetings.

MTS Group Unified Hotline

To report potential or committed violations of the Code of Business Conduct and Ethics, corruption and fraud, as well as other breaches of legislation related to the scope of the MTS activity, please write to external.hotline.mts@ru.ey.com or call 8(820) 0071-44-18, a toll-free number within the Republic of Belarus. Please note that the phone line is operated by an independent third party.

You may also report violations by filling out a form on the website.

Unified Hotline
When receiving and considering the complaints, the company shall ensure confidentiality and non-disclosure of personal data. The Company shall not take retaliatory actions against whistle-blowers. You may also report violations anonymously. Remember that it is prohibited to provide false or misleading information.

Anti-corruption laws

Conflict of interests

To provide the compliance of the MTS activity with the requirements of the applicable anti-corruption law, assessment, analysis and minimization of corruption risks in the Company, the system of compliance is being developed. Regulations on compliance with anti-corruption laws and Regulations on management of conflict of interests, according to which all MTS employees shall act, are approved.